Terms

Ordering Information:  

PLACE AN ORDER online in Australia. Payment shall be made before orders are final.

We accept:

Phone Orders through our Phone call No. (03) 6225 3457 

Email Orders can be sent to orders@eenee.com.au 

Shop Online Securely With: 100% SSL Secure Shopping

Visa & Mastercard credit cards are accepted with payments being processed in real time via the secure Stripe system or PayPal Checkout with Pay in 4 with no interest.

Direct Deposit payments are also accepted.

Shipping Method in Australia:

Small postal orders (up to 3kg) will be sent by Australia Post Express Satchel so they are trackable.

We also offer economical ROAD FREIGHT for bulk orders over 5kg only to Metro areas in QLD (major cities) NSW (major Cities), ACT (Canberra) and VIC (major Cities), Perth and SA (major cities).  A street address will be required for these.

DELIVERY SCHEDULE may vary with the products you order. We endeavor to process and send orders within 1 to 2 working days.  If there is likely to be a delay we will advise you by email.

Customer Service & Return Policy: Money-Back Guarantee If you are not satisfied with an item, return it, in new condition, with the order copy, within 30 days, for an exchange or refund.  Items which have been used or laundered cannot be returned.  Items must be returned in the original package.  Postage charges are not refundable.

Please note that no returns or exchange of disposable pads or nappies can be accepted for hygienic reasons.

Please contact us at eenee@eenee.com.au if you feel one of our products is faulty and we will arrange for a replacement.